FAQs

 SHIPPING

What’s the low-down on shipping?

We're all about cost-effective shipping, so we'll choose the best method for your order. Expect processing within 3 to 4 business days.

Shipping fees vary based on where you're at, how you want it delivered, and your packaging preference. Spend over $500 USD and standard shipping is on the house!

Do you ship Internationally?

Not at this time, but keep checking back!

RETURNS & EXCHANGES

What is your return policy?

We really hope you are in love and inspired by your Apposé handbag through shopappose.com. If your bag does not meet your expectations, you may return or exchange your item within 14 days of receiving your order. 

All items must be returned in unworn, resellable condition showing no wear or tear including original packaging and tags. Apposé is not responsible for lost returns. 

For return, please email VIP@shopappose.com with order number and reason for return. 

We'll refund you within 10 business days of getting the unused item back, minus return shipping and a $15 re-stocking fee, using your original payment method.

What if my order arrives damaged?

In the rare event of a damaged item, shoot us an email pronto at VIP@shopappose.com. We'll sort it out ASAP.

What if I want to swap for a different hue?

If you're eyeing another color for your bag, drop us a line at VIP@shopappose.com. Same drill as a return, just mention it's for an exchange.

HOW DO I TAKE CARE OF MY APPOSÉ BAG?

Taking care of your Apposé bag is key for it to be your style sidekick for years. Our top-notch leathers are tough cookies against water, dirt, and scratches (just like us), but they still need TLC (just like us). Here's the scoop on keeping your bag looking fab:

- Keep it cool: Avoid excessive heat, humidity, and light exposure, plus steer clear of water, oils, and perfumes.

- Wet bag? No sweat: If it gets soaked, gently pat it dry with a soft cloth and let it air out (just like you do with your hair). No blow dryers allowed—not even the fancy ones!

- Give it a cozy home: When it's off duty, stash it in your Apposé dust bag.

- Embrace the aging: Leather's beauty lies in its journey (just like us)—let it age gracefully and become uniquely yours.